Google G-Suite – FAQ

Making the Switch
  • Why should I switch?

    We’ve listened to many businesses share what’s important to them in building and growing a healthy business. What we’ve found is that businesses are looking for a low-cost, reliable, and secure messaging and collaboration solution that supports their business rather than challenges it. If your business finds itself identifying with some of these challenges, then you might be interested in considering the Google G-Suite solution for your business.

    Take a look at the business advantages of other Google G-Suite customers have found out for themselves.

    Business challenges:

      • Cost and resource-draining IT challenges, such as unreliable servers, setup and maintenance expenses, and operating a multi-OS environment
      • Small email inboxes
      • Virus attacks, Spam and phishing
      • Compliance to internal and external policies
      • Consumption of disk space
      • Inefficient sharing and collaboration

     

    How Google G-Suite solves these business challenges:

      • Dramatically lowers your total cost of ownership. No hidden maintenance or upgrade expenses – since Google hosts your data, we absorb those costs so that you don’t have to.
      • Boost employee productivity with over 30GB of storage per user – your employees can focus on their work rather than on their email quota.
      • Lean on Googles 99.9% service level agreement for email to make sure your business is up-and-running.
      • Share information, don’t send it. Real-time document editing cuts down the hassle of sending email attachments and version confusion.
      • You’re actually safer with Google G-Suite. Since your data is hosted on Google’s reliable and redundant data centers, you can stop saving your corporate data on insecure devices, a leading cause of data security problems.
      • Better message control over what comes in and what goes out of your company with Google G-Suite’ message security and administrative management controls.
      • Access anywhere, anytime you have an internet connection – whether on your mobile device, laptop, or computer in a multi-OS environment (PC, Mac, Linux).
  • Why should I use Google G-Suite instead of an on premise solutions such as Microsoft Exchange?

    Google launched Google G-Suite, formerly Google Apps for Work in February 2007, and we have seen an incredible rate of market adoption, including more than 4 million businesses. They are signing up over 5,000 businesses per day on the Google G-Suite platform. And let’s not forget that Google Inc. itself is running its company of 20,000+ employees on G-Suite.

    Our customers continue to find that Google G-Suite is a great alternative of a hosted solution to other alternate on-premise solutions, such as Microsoft® Exchange. Here are some of their reasons why:

      • Lower cost: Google delivers Google G-Suite to your business over the Web at a fraction of the cost of installed systems. This means that Google G-Suite can provide a significantly lower total cost of ownership (TCO). Mailbox redundancy, infrastructure upgrades and infrastructure scaling are all handled behind the scenes by Google, so your business doesn’t need to budget time and money for these projects.
      • Higher quality: Google G-Suite offers superior security, reliability, and storage space than most organizations can accomplish with an on-premises solution.
      • Improved usability: Google G-Suite provides the simple, intuitive interface so that there’s minimal training resources involved for end-users.
      • Leader in Innovation: Google continues to demonstrate its industry leadership in terms of web-based innovation. Driving this platform forward, they have the leading computing platform and have assembled one of the strongest teams of computer scientists in the industry. As a Google G-Suite customer you get to experience that innovation first-hand as product enhancements are rolled out on a regular basis.

     

    To help your business make the switch to Google G-Suite easier, there is a smooth IMAP migration from other platforms to Google G-Suite; this allows administrators to migrate a handful or a few thousand user mailboxes from an existing mail system to corresponding Google G-Suite mail accounts. Google currently supports migration from Microsoft® Exchange Server, Cyrus IMAP Server, Courier-IMAP, and Dovecot via the IMAP protocol. IMAP migration is only available in Google G-Suite. If you currently run one of the supported legacy systems, you can get more details in the IMAP migration overview.

  • How is Google G-Suite different from a free @gmail.com account?

    The Google G-Suite solution for work is a packaged product of Google’s best messaging and collaboration applications, among which include Gmail™, Google Hangouts, Google Calendar, Google Docs, Google Sites, and Google Video.

    You may have had experience using many of these applications with your user@gmail.com account, and while these applications are similar, they are enhanced in Google G-Suite with these critical differences:

    1. Google G-Suite is for your business
    When you sign up for Google G-Suite for your business, you sign up with your own company domain name. So rather than having a user@gmail.com email address, you would create or maintain a company email address such as user@company.com. There is an IT administrative control panel that is built into Google Apps for your business where an IT administrator can manage and control the user accounts across your company domain.

    2. Enhanced business-oriented features
    Though Googles product engineers are continually enhancing their Google Cloud applications for free consumers, they are also adding separate, enhanced features to the Google G-Suite applications that are more oriented for business purposes. Here are just a few things you can do in G-Suite for your business that’s not available in the free consumer applications:

      • Increased Access Controls: Puts your company in control of how your information is shared and communicated outside of your domain.
      • Gmail: Saves all your corporate information with improved mailing list capabilities, and increased mail thresholds
      • Google Sites: Understanding that a company intranet and shared documentation is so critical to success, optimized to provide you with the right storage quotas to address your business needs
      • Google Calendar: Enables conference room and resource sharing, allowing you to schedule office conference rooms or other shared resources in your office.
      • Google Video: Share internal videos with your company quickly without the complex overhead of many other systems
  • How secure and private is my data if I switch to Google Cloud and G-Suite Platform?

    We understand that employees want to be able to work where they want when they want, to do so they are taking the data with them. Businesses are finding themselves in the position where more and more employees are copying corporate data onto thumb drives and putting data on their home machines to work on in the evenings and weekends. This has created serious security concerns, because not only do these incidents expose the data to unwanted eyes but often times we lose the data permanently since much of data resides on laptops or desktops.

    As such, Google takes the privacy and security of their Google Cloud customer data very seriously. Security is core to the DNA at Google. Their products are designed with security considerations upfront, not as afterthoughts, and the Security team is comprised of some of the world’s leading experts in information, application and network security. Google infrastructure is composed of tens of thousands of identical systems, all have custom built hardware. These machines are built on a custom Linux software stack that is hardened and only has the necessary components and services to run the Google requirements, making it easy to uniformly update of all systems. Each single piece of data is replicated in multiple datacenters, so your Google G-Suite email is replicated to a primary and a backup data center, that are replicated in real time. Google also undergoes regular security reviews by third parties and SOC level audits by an independent third party.

    Google fully believe in the security of their Google Cloud environment that they store their own Google corporate data in the same environment.

    Also keep in mind the following:

      • Google does not claim ownership of your data.
      • Google will keep the data as long as you want.
      • Google will delete the data when you ask.
      • Google will allow you to take the data out of their system if you decide to switch to a different solution, or if you want to use your data in another application or integrate with other systems.
  • Can I use my own Domain Name?

    Absolutely. If you already have a company domain name, or need to create a new one, G-Suite can meet your needs. Each user at your domain will get a G-Suite account branded with your own domain name. Email addresses take the format ‘username@yourdomain.com.’